“Thank you for the joy you have brought into our lives . . . I knew from our first meeting that I had found someone I trusted to do a complete interior refurbishment.  The Steinway grand has been in our family for four generations . . . Your patience and understanding in dealing with my own concerns as guardian of a family heirloom were very reassuring.  I know you approach your work with the sensitivity of a performing musician.  It is now hard to tear myself away from the piano!  As familiar as I am with the instrument from having learned on it as a child, the new responsiveness of the keys and the wonderful resonance keep me happily at my practicing.”