I am especially pleased with your work on the actions.  Both pianos now “float” under the fingers in a way that is extremely unusual and very special indeed. 

“Dear Christopher,
I want you to know how happy I am with the outcome of your work on the Mason & Hamlin and the Baldwin concert piano.  These fine pianos needed some careful, expert work to bring them up to their full potential.  I am especially pleased with your work on the actions.  Both pianos now “float” under the fingers in a way that is extremely unusual and very special indeed.  For the greatly increased expressive possibilities I am very grateful.  Those who play the Baldwin in concert are consistent in their praise of the instrument.”

 

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